Meet the Team

...our experience counts

Our team is made up of talented consultants with decades of experience in the Not-For-Profit sector. Hover over the images to find out more.

Alan Waitt


Alan utilises his 30 years of leading Client Services delivery teams to guide the team towards the common goal of successful clients. He is focused on helping clients prosper while doing this in a sustainable manner. As well as ensuring the long-term success of Zentso, Alan works closely with the team and clients, serving as Executive Sponsor on several engagements.

Jyoti Hull-Jurkovic

Founder, CRO, Consultant

Co-founder, has worked in the NFP industry for over 25 years and is passionate about holistic thinking – both for organisations and individuals. If you want to be challenged on your tech strategy or your plant-based diet – ask Jyoti.

Alexander Kopetzky

Founder, CTO, Developer

Co-Founder with decades of fundraising and membership consulting experience, Alex is a world-class developer, and leads our technical team in developing ground-breaking, and just plain useful products and services.

Richard Kavanagh

Operations Director

Our Operations Director focused on ensuring day to day delivery and client management. When not keeping things ticking over for us, Richard can usually be found drinking tea.

Diane Scott

Senior Consultant

Diane is a CRM consultant specialising in iMIS ,with over 20 years of experience using, administering and developing Association and Charity Management Systems.

Stéphane Pouliart


Stéphane has been helping non-profit organisations since 1992 and started using iMIS in 1995. When he will not be assisting you within many areas of your iMIS implementation including its Financial aspects, Stéphane will probably be recovering from work during one of the many Spanish bank holidays.

Dr. Pranav Bihari

Senior Developer

Apart from being a Dr of social sciences, Pranav is also a veteran in developing and supporting solutions for the NFP sector. A certified Salesforce developer and admin, Pranav can help with any issue from Global economics to coding protocols.

Juliette Södergren

Senior Consultant

Juliette uses her 20+ years in technology and NFP to help transform people and systems with the joint goal of improving quality of life now and for the long term. She loves nothing better than bringing clarity to your current setup and helping drive your mission forwards.

Gyanesh Tailor


Salesforce and Pardot pragmatist, bookworm, cinephile.

Clare Flood


Clare has over 20 years of experience in the NFP sector, and more than 10 years in developing IMIS. She has a specific focus on the delivery and support of our finance products.

Annabel Kenny

Project Manager

Salesforce Project Manager with a background in Computer Science.  Here to deliver projects, translate any technical jargon and ensure everything is running smoothly. When not on projects, Annabel can be found gaming or sewing.

Zohir Alhammoud


Web developer with a vast array of knowledge in many different front end and back end languages, responsive frameworks, databases, and best code practices.

Arooj Gul


Salesforce Consultant

Rick Hague


Rick has been working with NFPs/Associations for over 8 years, looking after their online assets as well as deploying, maintaining and developing their iMIS systems. When Rick isn’t helping clients he can either be found in front of a TV watching football or running around after his kids.

Becky Howe


Becky is a Salesforce Consultant who loves to harness the power of Salesforce to solve problems, drive efficiency and deliver value.

Owen McGorry

Salesforce Consultant

Owen has over a decade of experience with Trade Unions and almost as much with Salesforce. He can usually be found reading a book or a technical manual

Satyam Sathiya

Satyam Sathiya

Satyam is certified Salesforce developer, Platform App Builder, Admin and .Net developer with years of experience to provide the service and solution to the software system

Katie Osborne

HR, People and Culture Advisor

Katie supports the team and overall positive culture at Zentso. She has years of experience helping out small businesses with all things HR. When not at work, she enjoys a long walk in the forest with her dog.  

Aung Htet

Consultant, Developer

Aung is a senior Salesforce and C# developer with years of experience in the NFP sector. His love of cats is only surpassed by his speed and ingenuity in creating Lightning Components.

Tiago Freitas

Consultant, Developer

Certified Salesforce consultant as well as technical polymath – name a technology and he will have mastered it by this afternoon.