iMIS for Unions
A suite of solutions for all your needs
Built for unions, by unions
iMIS for Unions is a purpose-built template for the iMIS system, designed specifically to meet the unique needs of trade unions.
This configurable solution enhances operational efficiency by streamlining membership management, communication, and financial tracking.
Why generic CRMs fail unions
Unions end up paying a lot of money to make generic tools work in ways they were never designed for, and the result is usually a system that staff don’t trust or fully use.
Membership models are fundamentally different
Most CRMs are built around individual contacts or company accounts. Unions need to manage the member, their workplace, and their employer.
Case management and organising is unique
Heavy custom development is needed for standard CRMs to help unions manage patches, grievances, and site visits.
Finance works differently
A CRM needs to manage payroll deductions, invoice payments, arrears and waivers.
Rapid implementation to iMIS for Unions
Zentso has created a lean and quick implementation process for Unions looking to set up and implement the iMIS for Unions Suite; an out-the-box template of standard CRM features built especially for Unions, by Unions.
It provides the essential configuration, data setup, and training needed to get your team using iMIS as quickly and confidently as possible.
What’s included in the iMIS for Unions Suite?
- Configuration of core iMIS modules within the Union template (Membership, Member fees, Organising, Case Management, and Collective Agreements)
- Pre-built workflows, templates, and online forms tailored for unions
- Initial migration of all member data
- Standard dashboards and reporting tools for staff
- Staff training on core functions and day-to-day tasks
Key benefits
- Lower risk of implementation – all functionality is pre-built and pre-tested by other unions
- Lower overall implementation costs – Less time spent building means more time spent testing and tailoring to ensure high staff, rep and member adoption
- Faster go-live to realise value sooner and get your union on a path to Digital Success
- Reduced manual work through standard membership, dues, and case processes
- Data accuracy through consistent and proven configurations
As iMIS partners, Zentso has many years of experience implementing and upgrading iMIS for unions.
Demo of the iMIS for Unions Suite
This 30-minute demonstration is a clear overview of the iMIS for Unions Suite.
See how the iMIS Union Suite gives unions everything they need to manage members, organisers, and operations – all in one web-based system.
In this demo, we walk through the key features built specifically for unions.
Key features of iMIS for Unions
Member Management
Easily track member details, including personal information, membership status, and engagement history.
Automated workflows reduce manual processing, while reporting tools provide insights into membership growth and retention.
Union Member Pay App (UMPA)
Manage dues payments, contributions, and other financial transactions. You’ll have easy access to financial reports, ensuring transparency and compliance.
Case Management
A purpose-built Case Management Module to manage member grievances and issues in the workplace.
Features for categorising cases, linking members and workplaces, managing activity records, note keeping, document management and maintaining security for sensitive information.
Call module
The Call Module streamlines communication and engagement by enabling structured, data-driven call campaigns.
Maximise outreach efforts and achieve engagement goals with dynamic call lists and branched call scripts.
Organisers Module
Helps organisers manage their membership patch directly out of iMIS. The iMIS for Unions Suite is web-based so reps can access at worksites and on their mobiles.
You can record when site visits occur and you can see any interactions and notes that you have placed on the workplace.
Workplace management
Workplace Profiles serve as the central repository for all workplace information and can be customised to meet your needs. They provide a unified view of workplace data, ensuring seamless integration with other parts of IMIS like Member Profiles and Cases.
If you want to learn more about implementing iMIS for your union, book a short call with a member of the team to discuss your requirements.
Proud Partners with UHUB
The Union Innovation Hub (UHUB) helps unions retain members, achieve efficiency, improve organising, campaigning and growth through the use of new technology and other innovation.
The Hub is a standalone company owned and supported by the Australian Council of Trade Unions (ACTU).
Our dedicated Australian team have completed multiple implementations of the Hub Union Suite for iMIS.
Some of our 40+ union clients
Frequently asked questions
If you can’t see an answer to your question, please get in touch.
The features shown on this page are not extensive of the full capabilities of the union suite for iMIS. Please book a call with the team for a personalised demo to see the full suite.
The package includes:
- Configuration of core iMIS modules within the Union template (Membership, Member fees, Organising, Case Management, and Collective Agreements)
- Pre-built workflows, templates, and online forms tailored for unions
- Initial migration of all member data
- Standard dashboards and reporting tools for staff
- Staff training on core functions and day-to-day tasks
The iMIS for Unions Suite suits unions that want a straightforward and timely rollout of iMIS with a template that includes standard features for unions, and requires minimal customisation. Well suited for small to mid-sized unions looking to adopt standard processes.
Costs are broken down by the licences you will need to access iMIS, the implementation costs, different add-ons or apps you might require and on-going support.
Please get in touch to learn more about pricing.
Generic CRMs have to be heavily customised to meet the needs of unions because of their unique structure and processes. The iMIS for unions suite was built with these needs in mind, including managing workplaces, case management, call management and organiser modules.
As the iMIS for unions suite is a template, the core modules are pre-built within the solution. As we have completed this for many unions, we have tried and tested processes to get you using the suite as soon as possible.
The iMIS for unions suite is built to work on iMIS EMS meaning it is fully cloud-based. This means staff members and organisers can access the system from any location, which is particularly helpful for site visits.