Emergency Support Request

If you feel that the support ticket that you have logged in Yantra requires immediate and emergency response from Zentso, please email help@zentso.com and we will respond to it within 2 working hours. The guidelines as to what constitutes a Zentso emergency are as follows:-

• No staff members can access the CRM system (Contact the CRM vendor first, please)
• No financial transactions can be made, or there is a significant loss of revenue functionality
• Public or member website is down or members cannot login to the portal (Contact the CRM vendor first, please)
• Security or Data breach requiring immediate attention (Contact the CRM vendor first, please)
• Any other technical issue that is currently causing serious reputational damage to your organisation and involves Zentso configuration or products.