On Wednesday 12th and Thursday 13th June 2025, Salesforce hosted their Agentforce World Tour – and Team Zentso attended.
The event brought together tens of thousands of Salesforce users and provided the opportunity for people new to Salesforce to immerse themselves into the industry.
New for 2025, the event was renamed from Salesforce World Tour to Agentforce World Tour. The aim of the name change, and events themselves, cemented Salesforce’s commitment to being the leaders in agentic AI.
Agentforce is Salesforce’s AI agent; you can programme the agent to complete various tasks using AI, this works across multiple departments and offers a realm of possibilities.
The event had content for everyone including 1-2-1 meetings with the Salesforce team, demonstrations, interactive games, keynote sessions, and roundtable discussions. Many of the sessions were focused on the use cases for Agentforce, with demonstrations and advice on how to get started. Watch this space as we will be bringing you more information on Agentforce!
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