Business Administrator

Business Administrator

About Zentso
Zentso is a leading technology consultancy for Not-For-Profits globally. We work with charities, associations and educational bodies, transforming them into high performing organisations through the cost-effective use of progressive technology.  We support organisations in fully utilising what they have or in selecting, developing and implementing new systems. We are experts in integration and developing bespoke add-on solutions. As an independent consultancy, we choose to partner with leading technology providers and give valuable guidance to help our clients.  Our services include technology signposting, system integrity audits, project management and training.


Overview of the role 
As we continue to expand and grow, we realise we need help with some of our internal processes and operations, we have therefore created this brand-new role to help support our London team.  This role will help with the smooth running of daily business activities. We anticipate that someone in this role might be interested in how a business such as ours works and operates and can help in time to take over some of these important activities plus potentially have an interest to develop further within one or more of the areas highlighted below;


Financial and Administrative
We are looking for someone who enjoys data and understands the importance of finances and data within a business such as ours. We are looking for someone who can help with;
  • Ensuring the company database/project management system of client information is continually up to date
  • Support the accurate maintenance of the company financial accounts
  • Prepare the Invoicing for clients, chasing unpaid invoices and reconciling invoices
  • Assist in the preparation of financial reports and help management with ad-hoc requests.


Client, Sales and Marketing and events Support
  • Organise and schedule meetings and appointments
  • Provide support to the management team by responding to clients queries via email or the Zentso project management system
  • Handle customer enquiries and complaints in a timely and professional manner
  • Assisting and following up on sales processes where required by the Zentso Sales Director
  • Assist with preparing templated paperwork and contracts
  • Assisting with any marketing activities such as editing and posting articles to the Company website
  • Posting articles to social channels (LinkedIn etc.)
  • Running client surveys and preparing the results in readiness for management review
  • Assist with the planning and organising of any events or meetings or conferences.
  • Help with the internal team logistics which could include helping to onboard new hires to ensure they are ready for day one and have a great first experience at Zentso through to co ordinating travel, logistics and travel arrangements for the team.


About you
We are looking for someone excited by the engine room of a business. Someone who has the ability and confidence to flex between tasks and enjoys the range from finances, data, sales and marketing.
We are a fast-paced business so this role would suit someone who has the capability to deliver quickly and efficiently but someone who also has a very strong focus on detail and accuracy.
You will need to always maintain confidentiality, demonstrate your organisational skills and your ability to be adaptable and flexible.  We would be looking for this role to contribute to the inclusive, friendly culture at Zentso so a positive, approachable and helpful style would work well in this role.
In time, you might also have an interest to pursue a more focussed career in Sales, Operations, Business Development or Project management and so a role such as this could be a great stepping stone towards that.


Systems experience
Experience of using Salesforce and Xero is desirable.


  • The role is remote, but you will be required to attend meetings in person at least once a week, so an easy access/commute to London should be considered.
  • We can organise for shared office premises should you wish to work outside of your own home and to allow for a good work-life balance.
  • £25,000 – £30,000 dependent upon experience.
  • Hours of work are 37.5 per week, flexible working hours (sometimes due to the nature of the business occasional hours outside the working week might be needed).
  • Holiday entitlement is 22 days.
  • NEST Pension.
  • Monthly contribution towards fitness/wellbeing.


To apply

Complete the form below and upload a CV.  For more information on the role contact [email protected]